FAQs:
FAQs:
Payment Methods
We happily accept payments through major credit cards and PayPal for a seamless transaction experience.
Order Shipping Time
Upon order placement and payment verification, please allow 1-2 business days for processing and dispatch. During peak times, this might extend to 5 business days.
Delivery Duration
For global delivery, anticipate 7-15 business days, while within the US, it's typically 3-7 business days. Due to pandemic-related challenges, certain regions may experience delays of up to 4 weeks.
Modifying or Canceling Orders
To modify or cancel your order, reach out to us promptly. Once processing begins, alterations or cancellations may not be feasible.
Order Status "Unfulfilled"
Seeing "Unfulfilled" means we've received your order successfully. Once shipped, you'll receive a tracking number, and your status will change to "Fulfilled."
Return Process
If your purchase doesn't meet expectations, get in touch within 60 days of receiving it for a full refund. Contact Customer Support with your order number and reason for return to initiate the process. Note: Shipping charges aren't refundable.
Return Shipping Fees
Customers are responsible for return shipping and other incidental fees.
Defective, Incorrect, Damaged, or Missing Items
Notify us within 60 days if you encounter defective, incorrect, damaged, or missing items. Provide your order number and relevant visuals for swift resolution.
Return Processing and Refunds
Returns might take up to 5 business days upon receipt. You'll receive a confirmation email post-processing.
Refunds will be issued to the original payment method within 1-5 business days of receiving the return or cancellation request.